Returns & Exchanges

At Riddle, we want you to feel confident in your beauty ritual. If you are not completely satisfied with your purchase, we offer a 30-day return window for all unopened and gently used products.

Return Process

• 1.
  Initiate Your Request

  Log into your Riddle account or visit our returns portal with your order number and email address to begin the process.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all caps are tightened to prevent leaks during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.